Great coffee shouldn’t need gadgets. Our brew-in-cup bags take speciality beans and make them effortless - just drop, pour and enjoy. No machines, no mess, no learning curve.
Coffee bags aren’t instant; they’re real, freshly ground speciality coffee sealed to lock in aroma and flavour. It’s everything you love about a proper brew, but quicker, cleaner and made for real life.
We currently offer three speciality coffee bag blends: Italian Roast, Half Caff and Vanilla & Hazelnut. All blends are allergen-friendly, vegan and made with sustainably sourced Arabica. Just add hot water, brew to taste and enjoy.
How To Brew
How To Brew
Pop a coffee bag into your cup, add hot water and brew to your preference. No equipment, no mess — just great coffee.
Ordering
Ordering
You can buy Hands Down Coffee on our website or TikTok Shop. If you need to change an order, contact support@handsdowncoffee.com quickly — we can only amend it before it ships. We accept all major cards plus Apple Pay, Google Pay and Shop Pay.
Delivery
Delivery
Orders are dispatched fast, and delivery options/timings will show at checkout. You’ll get tracking as soon as your parcel ships. International orders may be subject to local customs checks or fees.
International Shipping
International Shipping
We ship to select countries worldwide. Delivery estimates vary by location and will appear at checkout. Any local taxes or duties (outside the EU) are the customer’s responsibility.
Our box is fully recyclable, sachets can be recycled at selected collection points, and our coffee bags are made from BioSpun™ (biodegradable and industrially compostable). We’re committed to improving our footprint as we grow.
Tik Tok Shop Orders
Tik Tok Shop Orders
If you ordered via TikTok Shop, all delivery and order support is handled by TikTok. Go to Your Orders in the TikTok app and tap the headset icon to contact their support team.
Returns & Issues
Returns & Issues
We can’t accept returns on coffee, but if something arrives damaged or incorrect, email support@handsdowncoffee.com and we’ll sort it quickly. Merch returns may be accepted - get in touch before sending anything back.
If your parcel shows “Delivered” but hasn’t arrived, check with neighbours or your building manager. If it appears lost or delayed, get in touch and we’ll investigate.